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In the meantime, here are some FAQs
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With our service, you are in total control of your lead flow. You may pause leads, request more leads or slow down the leads at anytime. Just head over here: https://dashboard.estatelyconsulting.com/
When you receive a lead, please complete this form here: https://info.estatelyconsulting.com/review to give us feedback. This helps our team better optimize your campaigns and give us a pulse on your leads.
Because we vet them. Our process is that we generate leads for you internally and text them. Once we speak to someone interested, we take down their information and make sure they're not contracted with another agent before sending them through to you.
We also provide additional notes on the conversation we've had with the lead to give you some context before you reach out to them.
When we send you a lead you are automatically charged. Because we take so much effort on the front end to text and qualify the lead, once we do, that is when the lead fee is deducted from your account.
As a rule, the leads we send to you are final. It takes a huge amount of resources, time and money to generate a lead worthy to send to you. In order to make this program a win/win for both of us, this is a firm policy and it's the reason we spend so much effort on the front end to vet these leads in the 1st place.
If your close rate was 100%, that's be great right? It's not going to be, and it doesn't need to be. Leads might not close for a variety of reasons; some you control, some you don't. Circumstances change, personalities sometimes don't mesh, a lead might decide not to sell ultimately. But that's okay! You don't need a 100% close rate to make this a HUGE win.
As we've mentioned, we don't credit leads that don't answer. This is simply because we take so much effort on the front end to text and qualify the lead. However, our team can re-engage them for you for free.
Our goal for you is to make at least 100% ROI from this program. So do some internal math. How much do you make per deal on average? Divide the cost you're paying by that number. That's your break even # of conversions needed.
Now divide that by 2. That'll get you to 100% ROI and so that's the number of leads you'll need to receive, to close 1. Chances are you'll be in great shape to achieve this if you keep the big picture in mind. We have many many clients who count us as a key reason for massive growth in their business - so you're in great company!
You take over. We recommend reaching out to the lead personally to introduce yourself. Make sure you stay in touch with the lead and be HELPFUL in your approach to them. The longer you speak to them, the more rapport you build, the more value you add in that initial conversation, the more likely it is they will list their house with you.
Yes. That means you might get 2 or more leads in 1 day. That also means you will be billed automatically for each lead that we generate, so keep that in mind! If you want to pause service, simply come to https://dashboard.estatelyconsulting.com/ to fill out our change of service form. We can re-start you anytime. It is your responsibility to let us know if you want to stop service!
In order to receive lead replacements, you need to create a copy of the spreadsheet linked down below (press File > Download). Then once you've filled it out submit it to [email protected] by the 28th of each month.
Please note we only replace leads for the following reasons:
1. Incorrect Information: If an incorrect name, phone number, or address details are provided to the Client, the Client is eligible for a lead replacement.
2. Contracted with a realtor: If the lead states they are contracted with a realtor, the Client is eligible for a lead replacement. Clients must provide the realtor name.
3. Out of Area Lead: If the client receives a lead out of their service area. The Client is Eligible for a lead replacement.
We will NOT replace unresponsive leads. However, we can re-engage them for you.
Spreadsheet: https://docs.google.com/spreadsheets/d/1PxVcTCs-Hs8CkaAjetV99Jsqs6Sysp1-y_8tY8As858/edit?usp=sharing
No problem! Just email us at [email protected] and we'll give a speedy reply there or call you if needed.